Refreshing and developing a new, clear brand identity online and offline for the centre. Developing the digital aspects of the marketing strategy with an improved view of social media, website and advertising. The client also loved the idea of presenting the centre in a jovial and self-deprecating way; which is fun to explore through tone of voice on our social media posts and across our digital and print assets.
With customers being the main focus of Cascades Shopping Centre, we wanted to improve their experience online by producing a new website and retaining customers' interest through quick social media engagement with the follower base. In the centre, we’re working to strengthen relationships with the local community by hosting regular events throughout the seasons.
We provided a new, modern website with a user-centric approach to inform, assist and convert existing customers and new visitors. The website homepage showcases the latest news, events and links to their social channels creating an easy route for customers to find the desired information.
We’re also running regular digital competitions to keep customers engaged and to keep increasing the number of followers on our social channels along with running regular events in centre to increase footfall!