what we do for shopping centres…

We support your management, expand your marketing opportunities and build your social brand engagement. This ultimately leads to increased footfall, dwell time and sales for your tenants.

Making Shopping Social

at a glance

A brief summary of what you can
expect from our Mall-to-Mobile service

  • Responsive
    Website
  • Social Media
  • Brand
    Ambassador
  • Local PR
    + Event Support
  • Data Harvesting
    + Collation
  • Email Marketing
  • Monthly
    Reporting / ROI
  • Account
    Manager Dedicated
  • Kids' Club
    (Optional)
  • +7 Competitions
    (Optional)
  • Social Media
    Competitions
    (Optional)
  • Wifi Rewards
    (Optional)

how we do, what we do
for shopping centres…

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Keeping your customers engaged through every available channel, in centre and out of it…

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Mall-to-Mobile provides a seamless service for shopping centres. gathering information on every tenant to showcase their offers. Depending on the level of service purchased, it shares content across a mix of digital. social. PR and also through in-centre promotions. events and competitions.

Our digital management includes weekend and out-of-hours coverage along with responsive website development and delivery. We can also develop events and campaigns from concept to delivery. Your dedicated Account Manager will lead this with monthly reports provided to showcase the results to all your key stakeholders.

Brand Ambassador

Our Brand Ambassador visits your centre to collect offers, events and news to be promoted through your digital channels.

brand-ambassador

Mobile First Technology

As developers and designers we take great pride in our work. Our projects are well built and well designed… and being ‘mobile first’ they’re optimised for all devices.

Mobile phone showing Castle Quay Website
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Paul Jackson, Centre Manager @ Castle Quay Shopping Centre

I cannot recommend highly enough the work the Brand Ambassador has achieved and continues to do so.

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Case Study


Castle quay shopping solution

no small print from us…
you simply get all of this

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Our complete fully managed solutions meets your destination’s every need…

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Your Comprehensive
Digital Presence

We discuss your complete digital and website needs before showcasing a number of responsive website designs, carefully crafted for you. Furthermore we’ll set up and actively engage on your behalf across key social media channels including Facebook, twitter and instagram.

castle-quay-website

Your Brand Ambassador

The Brand Ambassador visits your destination to engage with your retailers and tenants. During these regular visits the Brand Ambassador collects bespoke content focusing on news, events, offers and anything 'on trend’. The content is effectively promoted through your digital and social media channels via our experienced team.

social-media-expert

PR & Social Media

Our experienced social media team share your bespoke content. Interacting across the channels between 'breakfast and bedtime', seven days-a-week, 365 days a year, they engage and increase your social reach positively and professionally. We also provide local PR support for events, news and when required, crisis management.

social-media-expert

Email Marketing and Data Harvesting

We run effective and sophisticated campaigns, targeting the right people at the right time - extracting data with a wide range of applications for savvy harvesting that benefits the marketing growth and potential for your destination.

email marketing

Creative Support

We are proud of our creativity, and the results that it delivers. Work with us and you gain access to our experienced team of creatives, who ensure that every destination and centre event, campaign, web page, or the simplest of social media posts is on-brand and reflects the seasonal calendar.

castle-quay-website

Wifi Rewards (Optional)

As public WiFi becomes more prominent, there is an opportunity for marketing messages to drive more footfall to your destination. Our WiFi Rewards service increases data capture, allows retailers to increase their exposure and helps generate additional sales.

wifi rewards

Kids Clubs (Optional)

Our virtual kids club and optional character creation can be promoted to dovetail with in-centre events or on a stand-alone basis and aids data harvesting.

monster

Events (Optional)

We can manage events which, when coupled with our peerless creative collateral, will generate buzz and vibe around calender highlights, increasing newsworthy PR and footfall.

event-management

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